- Overview of the Global Presence of ICICI Bank
- Why ICICI Bank International Network Matters for NRIs?
- List of ICICI Bank International Branches
- Key Services Offered by ICICI Bank for NRIs Overseas
- ICICI Bank NRI Customer Care Services
- How Can NRIs Choose the Right ICICI International Branch?
- Final Thoughts
ICICI Bank is one of the largest private sector banks in India. To provide banking solutions to the Indians and other customers around the world, the bank has expanded its reach internationally. Considering this, the ICICI Bank international branches serve as a bridge for NRIs and other customers living overseas. It offers them a wide range of financial services and products such as investment options, savings accounts, and loans. Additionally, to effectively manage funds in India and overseas, the bank provides dedicated support to NRIs.
Want to know more about the ICICI Bank international branches and in which countries they are located? Read on the blog and get answers to all your questions.
- Supporting NRIs globally, ICICI Bank operates in 17 different countries, with branches, subsidiaries, and representative offices.
- Providing complete local banking and NRI financial services in the UK and Canada, the ICICI Bank offers complete-service subsidiaries.
- The global network of ICICI Bank matters for NRIs because of the availability of UPI overseas, GIFT City USD banking, and digital-first services like KYC video.
- NRIs through ICICI Bank international branches can access a wide range of services. It includes FCNR deposits, opening NRE/ NRO accounts, a demat account, investment, loans, and documentation support.
- Simplifying cross-border banking, account management, and remittance for NRIs, ICICI Bank provides country-specific 24*7 NRI customer care services.
Overview of the Global Presence of ICICI Bank
With international branches, subsidiaries, and more, the ICICI Bank is located in 17 different countries outside India. The bank has subsidiaries in Canada and the United Kingdom. Additionally, branches of it are located in Bahrain, China, Dubai, Hong Kong, Singapore, South Africa, Sri Lanka, and the United States.
Further, through its representative offices, the bank also operates in countries like Bangladesh, Indonesia, Malaysia, and the United Arab Emirates (UAE). In Canada and the UK, the bank runs wholly-owned subsidiaries. Here, unlike representative offices, with protection of local deposit insurance, the bank provides complete banking licenses.
The international strategy of the ICICI Bank, rather than physical footprint, focuses on digital integration. This approach is further suited for tech-savvy NRIs aged between 30-45 years, providing superior convenience.
So, this was an overview of the global presence of ICICI Bank. Moving ahead, let's know why the ICICI Bank international network matters for NRIs.
Why ICICI Bank International Network Matters for NRIs?
The ICICI Bank international network matters for NRIs because, in 2024, the NRI banking landscape changed dramatically. In that year, three main developments have reshaped how international branches of the Indian banks serve their customers. In this, the ICICI Bank has played a key role. These were as follows:
- In the UAE, the UPI payments have become mainstream. In this, ICICI Bank was the first to provide access to international mobile UPI, which allowed you to pay Indian bills directly through your GCC number.
- For high-earning NRIs, the Gift City investments come as a wealth-building option. Considering this, the IFSC operations of the ICICI Bank provide its customers with USD banking with 4 to 6% returns.
- The traditional branch dependency of the bank was replaced by digital-first banking. Considering this, now the physical presence matters less when, from anywhere, you can video-KYC and get 24*7 customer support.
Further, the ICICI Bank overseas branches enable NRIs while accessing the international services to maintain ties with Indian banking. So, this is why the international network of ICICI Bank matters for NRIs. Moving further, let's know the list of ICICI Bank international branches with their address, contact details, and email address.
With the guidance of our financial experts, simply open an NRE account without any effort.
List of ICICI Bank International Branches
Here is the list of ICICI Bank international branches available for NRIs:
| Country | Branch | Address | Contact Information | Email Address |
|---|---|---|---|---|
| Bahrain | ICICI Bank Bahrain Branch | ICICI Bank Ltd, Building 2611, Street 2833, Block 428, Seef, Kingdom of Bahrain | 8000-4877 | bahrain@icicibank.com |
| Hong Kong | ICICI Bank Hong Kong Branch |
For enquiries on products and services: ICICI Bank Limited, Unit 1504b-1506, Level 15International Commerce Centre1 Austin Road West Kowloon, Hong Kong |
(852) 2234-2651 | hkcustomercare@icicibank.com |
|
For complaints: The Complaint Officer, ICICI Bank Limited, Unit 1504b- 1506, Level 15International Commerce Centre, 1 Austin Road WestKowloon, Hong Kong |
(852) 2234-2651 | hkcustomercomplaints@icicibank.com | ||
| Germany | ICICI Bank Germany Branch |
Anschrift Communication Address ICICI Bank UK PLC, Germany Branch Customer Relations, Frankfurter Strasse 27, 65760 Eschborn, Germany |
00-800-4433-2332/ +49 6196-9239-537 (for blocked accounts) |
Tagesgeld and Festegld: kundenservice@icicibank.com Corporate Banking: corporate.germany@icicibank.com Money2India Europe: europe@icicibank.com Blocked Account: blockedaccount@icicibank.com |
| Singapore | ICICI Bank Singapore Branch | ICICI Bank Limited 9 Raffles Place# 50-01 Republic Plaza, Singapore 048619 |
800-1012-553 (Toll-free within Singapore) (65) 6723-9009 |
sg.service@icicibank.com |
| United Kingdom | Birmingham Branch | 92-94 Soho Road, Handsworth, Birmingham, B21 9DP | 0344-412-4444 | ukbirmingham@icicibank.com |
| East Ham Branch | 291 High Street, North Manor Park, East Ham E12 6SL | 0344-412-4444 | ukeastham@icicibank.com | |
| London Branch Tower Hill | One Thomas More Square, London E1W 1YN | 0344-412-4444 | uktowerhill@icicibank.com | |
| Manchester Branch | 25-31 Cheetham Hill Road, Manchester M4 4FY | 0344-412-4444 | ukmanchester@icicibank.com | |
| Southall Branch | 45 South Road, Southall, Middlesex UB1 1SW | 0344-412-4444 | uksouthall@icicibank.com | |
| Wembley Branch | ICICI Bank UK PLC, 47, Ealing Road, Wembley, Middlesex HA0 4BA | 0344-412-4444 | ukwembley@icicibank.com | |
| Harrow Branch |
ICICI Bank UK plc, Unit 2, 1-9 St. Anns Road, Harrow, Middlesex HA1 1AS |
0344-412-4444 |
ukharrow@icicibank.com | |
| London Tooting Branch | Ground floor shop 5, 7 Tooting High Street, SW17 0SN | 0344-412-444 | uktooting@icicibank.com | |
| Milton Keynes | Ground floor, Unit 3C, Lloyds Court, Milton Keynes, MK9 3AT | 0344-412-4444 | ukmiltonkeynes@icicibank.com | |
| United States | ICICI Bank Limited, New York Branch |
ICICI Bank Limited, 575 Fifth Ave, 26th floor, New York, NY 10017 US |
For product and services: +1-646-827-8450 For queries related to Money2India or ICICI Bank Limited: +1-866-ICICI-4U/ +1-866-424-2448 |
For products and services: usaccountmanager@icicibank.com For queries related to Money2India or ICICI Bank Limited: nri@icicibank.com |
| ICICI Bank Limited, California Representative Office | ICICI Bank Limited, California, 844 East El Camino Real, Suite B1, Sunnyvale, CA 94087 | +1-408-769-4311 | californiare@icicibank.com | |
| ICICI Bank Limited, Texas Representative Office | ICICI Bank Limited, Texas, 8305 Preston Road, Suite 400C, Plano, TX 75024 | 1800-1080 | nri@icicibank | |
| China | ICICI Bank Shanghai Branch Office | 27th Floor, Wheelock Square, 1717 West Nanjing Road, Jingan District, Shanghai, China | +86-21-8017-1506/ 1555/ 1556/ 1571/ 1572/ 1588 | queries@icicibank.com |
| UAE | Dubai ICICI Bank Limited (DIFC Branch) | Central Park Building, Office Tower 27-31 and 27-32, Level 27, Dubai International Financial Centre, Dubai, U.A.E. | 00971-4-3696400 | difctxns@icicibank.com |
| Abu Dhabi (Representative Office) | 203, EMI Tower- Hamdan Bin Mohammed St., Abu Dhabi- United Arab Emirates | +971-2-417-9898 | - |
These were the countries where ICICI Bank overseas branches are located. Now, moving ahead, let's know the key services offered by the bank to NRIs overseas.
Key Services Offered by ICICI Bank for NRIs Overseas
The ICICI Bank for NRI customers provides a wide range of NRI-focused services. However, the exact banking service type of the bank depends on the overseas license.
- Core Services Generally Available in the ICICI Bank international branches are:
- ICICI Bank NRI Account Opening
- ICICI Bank NRE Savings Account
- ICICI Bank NRO Savings Account
- ICICI NRO Fixed Deposit
- ICICI Bank NRE FD
- ICICI NRI Premia Account
- ICICI Bank FCNR Fixed Deposit
- ICICI NRI Home Loan
- ICICI Direct NRI Demat Account
- ICICI Prudential Life Insurance for NRIs
- Wealth/ Private banking for high-net-worth NRIs
- Services Depend on Branch Type
- Full international branches
- Provide a wide range of banking services, including trade finance, deposits, NRI wealth solutions, and corporate banking.
- Representative offices do not provide banking services. Generally handles:
- Documentation assistance
- Marketing and information
- Referrals to India for loans, account opening, and investments
- Full international branches
These are overseas banking services offered by ICICI Bank to NRIs. Moving further, let's know the toll-free number of ICICI Bank for NRI customers to connect with the customer care team of the bank.
ICICI Bank NRI Customer Care Services
Through different channels, ICICI Bank provides 24*7 Customer Care service to ensure that the queries of NRIs get resolved on time. Considering this, ICICI Bank offers country-specific customer care services to NRIs. For instance, NRIs living in the US have a different contact number to call ICIC Bank USA customer care. Further, here are the ICICI Bank NRI customer care services offered by the bank globally:
| Country | ICICI Bank Customer Care Number |
|---|---|
| Australia | 0011-800-0424-2448 |
| Bahrain | 800-04-877 |
| Belgium | 00-800-0424-2448/ 00-800-4433-2332 |
| Canada | 1866-424-2448 |
| Finland | 990-800-0424-2448/ 00-800-4433-2332 |
| France | 00-800-0424-2448/ 00-800-4433-2332 |
| Germany | 00-800-0424-2448/ 00-800-4433-2332 |
| India (for NRIs when in India) | 1800-102-5600 |
| Ireland | 00-800-0424-2448/ 00-800-4433-2332 |
| Italy | 00-800-0424-2448/ 00-800-4433-2332 |
| Luxembourg | 00-800-0424-2448/ 00-800-4433-2332 |
| Netherlands | 00-800-0424-2448/ 00-800-4433-2332 |
| Portugal | 00-800-0424-2448/ 00-800-4433-2332 |
| Singapore | 800-101-2553 |
| Spain | 00-800-0424-2448/ 00-800-4433-2332 |
| UAE | 8000-04-877 |
| UK | 08081-314-151/ 4480-8175-4590 |
| USA | 1866-424-2448/ 1844-885-8100 |
| Non-toll-free number from any country | 91-40-3099-8025 |
These were the toll-free numbers available for NRIs to connect with the customer care team of the ICICI Bank. Now, moving ahead, let's see how NRIs can choose the right ICICI international branch overseas.
How Can NRIs Choose the Right ICICI International Branch?
To choose the right ICICI international branch, NRIs first should identify their financial needs, such as India-focused NRI services, daily banking overseas, or wealth management cross-border. Considering this, here is how you can do so:
- Choose the ICICI Bank Global Branch As Per Your Requirement:
- Local Subsidiaries (Canada, UK): Best for complete banking- local accounts, loans, cards, along with NRI banking services.
- Regional Branches (New York, Dubai DIFC, Singapore): Suitable for India remittances, NRI banking, and corporate/ global wealth solutions.
- Representative Offices: It does not provide banking services, helps with documentation, and provides guidance for Indian bank accounts.
- Key Check Before Choosing the Overseas Branch
- Product availability (local deposits vs only India NRO/ NRE services)
- Your financial goal
- Language convenience and time zone
- Proximity to your residence
- Last Step
- Using the worldwide presence page of the ICICI Bank and NRI customer care, verify the banking services offered at specific locations to ensure they meet your financial needs.
So, this is how NRIs can choose the right ICICI Bank international branch.
Connect with Savetaxs and know the best investment options for NRIs in India as per your financial needs.
Final Thoughts
Lastly, with ICICI Bank international branches, NRIs living overseas can avail themselves of several online financial services in India, including NRE, NRO account opening, tax filing, investment in India, and more. Additionally, the international network of the ICICI Bank performs well for digitally-savvy NRIs looking for banking integration. This is why it is also considered one of the top NRI banks in India.
Further, if you feel it is inconvenient to visit the branch, Savetaxs provides streamlined guidance to open an ICICI NRO/ NRE account online from the comfort of your home. Our experts ease the complete online application process, enabling you to open an NRE account without any need for document submission or physical visits to a branch. So, connect with us and open your account without any extra effort.
Note: This guide is for informational purposes only. The views expressed in this guide are personal and do not constitute the views of Savetaxs. Savetaxs or the author will not be responsible for any direct or indirect loss incurred by the reader for taking any decision based on the information or the contents. It is advisable to consult either a CA, CS, CPA, or a professional tax expert from the Savetaxs team, as they are familiar with the current regulations and help you make accurate decisions and maintain accuracy throughout the whole process.
Mr Shaw brings 8 years of experience in auditing and taxation. He has a deep understanding of disciplinary regulations and delivers comprehensive auditing services to businesses and individuals. From financial auditing to tax planning, risk assessment, and financial reporting. Mr Shaw's expertise is impeccable.
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