Terms and Conditions

This document is an electronic record in terms of the Information Technology Act, 2000 and the applicable rules thereunder, as well as the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3(1)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the Information Technology (Intermediaries Guidelines) Rules, 2011, and Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 framed under the Information Technology Act, 2000 (as amended from time to time), which mandate the publication of rules and regulations, privacy policy, and terms of use for accessing or using the Savetaxs Platform.

The online platform – www.savetaxs.com – is owned and operated by Hornet Dynamics Private Limited, a private limited company incorporated under the Companies Act, 2013 ("Savetaxs", "We", "Our", "Us"). The website, its sub-domains, mobile applications, and any other digital platforms managed by Savetaxs to deliver services shall hereinafter be collectively referred to as the “Platform.” The products and services offered by Savetaxs through the Platform shall be referred to as the “Services.”

The words "You" and "Your" refer to any person(s) who access or use the Services offered by Savetaxs through the Platform. This includes both singular and plural usage, as applicable. The Services are primarily intended for Indian citizens and tax residents of India, including Non-Resident Indians (NRIs), Overseas Citizens of India (OCIs), and other applicable users seeking compliance or financial services related to Indian laws.

1. Acceptance of Terms

Please read these Terms of Use (“Terms”) carefully before accessing or using the Platform. By accessing or using any part of the Platform, You agree to be legally bound by these Terms. If You do not agree with these Terms, You must not access or use the Platform or any Services provided by Savetaxs.

For the purpose of these Terms, and wherever the context so requires, the terms “You” or “Your” shall refer to any person who visits, accesses, or uses the Platform or any of the Services in any manner, including merely browsing the Platform, consuming content, posting comments, or interacting with any part of the Platform. By using the Platform and/or the Services, You also agree to comply with any additional guidelines or rules that may apply to specific Services, which may be modified or updated from time to time.

By registering or creating an account on the Savetaxs Platform, You explicitly agree to these Terms. If You do not agree with any part of these Terms, any posted guidelines, or any subsequent updates, Your sole remedy is to discontinue use of the Platform and the Services immediately.

We reserve the right, at our sole discretion, to change, update, modify, or remove any portion of these Terms at any time without prior written notice. Your continued use of the Platform after such changes are posted shall constitute Your acceptance of those changes.

As long as You comply with these Terms, Savetaxs grants You a personal, non-exclusive, non-transferable, revocable, limited license to access and use the Platform and Services for legitimate and lawful purposes as described herein. This license does not include permission to collect, aggregate, copy, duplicate, display, or make any derivative use of the Services or any content or data provided by Savetaxs unless expressly authorized in writing.

In the event these Terms are translated into any other language, such translation is provided for convenience only. The English version shall prevail in case of any discrepancies or conflicts between versions.

By simply accessing, browsing, or using any part of the Platform and/or Services, You indicate and acknowledge Your acceptance of all the terms outlined in this document.

2. ELIGIBILITY

Use of the Savetaxs Platform and/or its Services, whether through registration or by any other means, is permitted only to individuals who are citizens of India or Non-Resident Indians (NRIs), are 18 years of age or older, are legally capable of entering into binding contracts under applicable laws, and are not disqualified or barred from using such services under any prevailing laws.

3. DESCRIPTION OF SERVICE PROVIDER

The form and nature of the Services provided by Savetaxs may change from time to time without prior notice to You. Savetaxs may, at its sole discretion, discontinue (permanently or temporarily) providing the Services, or any features within the Services, to You or to users generally, without prior notice. You may stop using the Services at any time, and in most cases, You do not need to specifically inform Savetaxs when You choose to discontinue the use of Services. You acknowledge and agree that if Savetaxs disables access to Your account, You may be prevented from accessing the Platform, the Services, Your account details, or any files or content contained within Your account.

You agree to allow Savetaxs to add You as a client on the Income Tax Department’s web services in order to submit your Income Tax Return (ITR), retrieve ITR-V, refund status, Form 26AS, and other relevant information, in accordance with the Electronic Furnishing of Return of Income Scheme, 2007, and any subsequent amendments, notifications, rules, or schemes issued from time to time.

You further acknowledge and agree that while Savetaxs may not currently impose a fixed upper limit on the number of transmissions You may send or receive through the Services, or on the amount of storage space used, such limits may be implemented by Savetaxs at any time at its sole discretion.

4. USE OF THE SERVICES BY YOU

While using the Services of Savetaxs, including for the preparation and filing of Your income tax return or receiving tax-related advice, You will be required to provide specific information such as Your income details, investments, deductions, credits, dependents, and other relevant financial data (“Tax Return Information”). In order to avail the Services, it is essential that You provide accurate, complete, and up-to-date Tax Return Information. You acknowledge and agree that Savetaxs shall not be held liable for any claims, disputes, penalties, or consequences arising from inaccurate, false, outdated, or misleading Tax Return Information provided by You or from details that are beyond the control or verification of Savetaxs.

Savetaxs will prepare and file the return strictly based on the Tax Return Information You provide. The Platform serves solely as a facilitator between You and the Income Tax Department of India for e-filing and related tax services. All responsibilities and legal obligations regarding the correctness and legality of the return lie solely with You. Savetaxs does not assume responsibility for any actions taken by tax authorities based on the information submitted.

You agree not to access or use the Services through any means other than the official interfaces provided by Savetaxs, unless expressly permitted through a separate agreement. You shall not use automated tools, bots, scripts, or web crawlers to interact with the Platform or Services. You also agree to comply with any usage instructions specified in the Platform’s robots.txt file and refrain from any activity that could disrupt or interfere with the Services.

Unless You have obtained prior written consent from Savetaxs, You shall not copy, reproduce, duplicate, sell, resell, or exploit the Services, in whole or in part, for any commercial purpose. Any attempt to misuse the Platform or its Services in a way not authorized by Savetaxs is strictly prohibited.

You acknowledge that You are solely responsible for complying with these Terms and for any consequences resulting from non-compliance. Savetaxs shall not be responsible for any damages, data loss, or breach resulting from server hacking, technical issues, or unauthorized access to systems beyond its reasonable control.

You further agree not to post, upload, or distribute any content through the Platform that is illegal, harmful, defamatory, obscene, invasive of another’s privacy, threatening, harassing, hateful, racist, infringing, or otherwise objectionable. You shall not engage in or encourage others to engage in any abusive, fraudulent, or unlawful behavior on the Platform. Additionally, submitting false complaints, misleading reports, or harassing communications to Savetaxs about other users or the Services is strictly prohibited.

5. REFUNDS POLICY

Both You (the Client) and Savetaxs reserve the right to terminate any Service at any time, for any reason, including Services that are already in progress. However, no refunds shall be issued for any Service that has already commenced and is considered to be in progress in any practical sense.

Any payments made to Savetaxs for Services that have not been initiated or utilized may be eligible for a refund, which shall be processed solely at the discretion of Savetaxs. Such decisions will be made on a case-by-case basis, considering the nature of the Service and the stage of delivery.

6. YOUR PRIVACY AND PERSONAL INFORMATION

For details regarding how Savetaxs collects, uses, stores, and protects Your personal information, please refer to Our Privacy Policy available at https://savetaxs.com/legal/privacy-policy. This policy outlines Savetaxs’s data protection practices and explains how Your information is handled when You access or use the Services through Our Platform.

By using the Platform and Services, You agree to the collection and use of Your data by Savetaxs in accordance with the terms outlined in Our Privacy Policy.

7. CORRECTNESS OF INCOME TAX RETURN

Savetaxs prepares Your Income Tax Return based on the information provided by You and takes reasonable care to ensure accuracy. However, we do not guarantee the correctness of the return. You are responsible for reviewing it before submission. Savetaxs is not liable for any errors, penalties, or issues arising from incorrect data or technical problems, including bugs or server errors.

8. PASSWORDS AND ACCOUNT SECURITY

You are responsible for maintaining the confidentiality of the password linked to Your account and for all activities that occur under Your account. If You suspect any unauthorized use of Your account or password, You must notify Savetaxs immediately. Savetaxs is not responsible for any loss or damage arising from Your failure to safeguard Your account credentials.

9. FORCE MAJEURE

Neither You nor Savetaxs shall be held liable for any failure or delay in fulfilling obligations due to circumstances beyond reasonable control. These include, but are not limited to, natural disasters, war, terrorism, civil unrest, governmental actions, or any other unforeseeable events. The affected party must promptly notify the other and make reasonable efforts to resume performance as soon as possible.

10. JURISDICTION

Any dispute, controversy, or claim arising out of or relating to these Terms, including any breach, shall be referred to a sole arbitrator appointed by Savetaxs, and resolved in accordance with the provisions of the Arbitration and Conciliation Act, 1996, as amended from time to time.

These Terms shall be governed exclusively by the laws of India. You agree to submit to the exclusive jurisdiction of the courts located in Jaipur, Rajasthan, for any legal proceedings arising out of or relating to the use of the Platform or Services.

11. LIMITATION OF LIABILITY

YOU EXPRESSLY AGREE THAT YOUR USE OF THE SAVETAXS PLATFORM AND SERVICES IS AT YOUR SOLE RISK. WHILE WE STRIVE TO ENSURE THE ACCURACY OF ALL CONTENT AND FUNCTIONALITY, THE PLATFORM MAY CONTAIN ERRORS, INACCURACIES, OR TEMPORARY DISRUPTIONS DUE TO MAINTENANCE OR UNFORESEEN ISSUES. THE INFORMATION, FEATURES, SOFTWARE, AND SERVICES PROVIDED MAY BE MODIFIED OR UPDATED AT ANY TIME WITHOUT PRIOR NOTICE.

SAVETAXS AND ITS AFFILIATES MAKE NO WARRANTIES OR REPRESENTATIONS REGARDING THE COMPLETENESS, RELIABILITY, SUITABILITY, OR AVAILABILITY OF THE CONTENT, SERVICES, OR FEATURES PROVIDED. ALL SUCH CONTENT AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND—WHETHER EXPRESS OR IMPLIED—INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR UNINTERRUPTED ACCESS.

IN NO EVENT SHALL SAVETAXS, ITS DIRECTORS, EMPLOYEES, AGENTS, OR ASSOCIATED ENTITIES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES ARISING FROM OR IN ANY WAY CONNECTED WITH THESE TERMS, YOUR ACCESS TO OR USE OF THE PLATFORM OR SERVICES, YOUR INABILITY TO USE THE SERVICES, ANY CONTENT OR INTERACTIONS WITH SAVETAXS, OR ACTIONS OR OMISSIONS OF THIRD PARTIES.

THIS LIMITATION OF LIABILITY APPLIES WHETHER THE CLAIM IS BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY, OR ANY OTHER LEGAL THEORY. IN ANY CASE, THE MAXIMUM LIABILITY OF SAVETAXS OR ITS ASSOCIATED ENTITIES SHALL NOT EXCEED INR 5,000 OR THE AMOUNT PERMITTED UNDER APPLICABLE REGULATORY GUIDELINES, WHICHEVER IS LOWER.

12. COPYRIGHT & USAGE RESTRICTIONS

All content, design, and data on the Savetaxs platform are the exclusive property of Savetaxs. You may not copy, share, resell, or reuse any part of the site or services without written permission. Any unauthorized use, including storing or publishing content elsewhere, is strictly prohibited.

13. SERVICE DELAYS

Savetaxs is not responsible for delays or interruptions caused by technical issues, server failures, internet disruptions, natural disasters, or other unforeseen events. Access may be temporarily unavailable during such times.

14. INFORMATION DISCLAIMER

The information provided on Savetaxs is compiled from various sources deemed reliable but may contain inaccuracies. Savetaxs does not guarantee the accuracy, completeness, or suitability of this information and provides all content and services on an "as is" basis.

Savetaxs disclaims all warranties—express or implied—including those of accuracy, timeliness, merchantability, fitness for a specific purpose, and non-infringement. We do not guarantee that the platform will meet your specific needs.

You are solely responsible for verifying the information and ensuring it meets your requirements. Tax laws are complex and subject to interpretation; calculations and views provided by Savetaxs may differ from other professionals. We are not liable for any discrepancies, errors, or outcomes arising from the use of our platform or services.

15. Equipment and Operation

You are solely responsible for obtaining, operating, and maintaining all internet connections, devices, and other equipment necessary to access and use the Savetaxs platform. Any associated costs, including internet or data charges and applicable taxes, are your responsibility.

16. Indemnification

You agree to indemnify, defend, and hold harmless Savetaxs, its affiliates, employees, officers, directors, agents, contractors, licensors, and partners from and against any and all claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or related to your use or misuse of the platform or services, any violation of these Terms and Conditions, infringement of any intellectual property or other rights of a third party, or any content shared or transmitted by you that is defamatory, offensive, unlawful, or otherwise objectionable.

17. INTELLECTUAL PROPERTY

All content, design, and technology on the Savetaxs platform—including text, graphics, logos, and software—are the property of Savetaxs or its licensors and protected under Indian law. You are granted a limited, non-transferable, and revocable license to use the platform for personal use only.

You may not copy, modify, download (except for basic page caching), sell, distribute, reverse-engineer, or commercially exploit any part of the platform without prior written consent. Unauthorized use will result in immediate termination of access and may lead to legal action.

Third-party content, if any, remains the property of respective owners and is subject to their own terms.

18. Usage of the Platform

The Savetaxs platform is intended solely for personal, non-commercial use related to tax and compliance services. You are responsible for maintaining the confidentiality of your login credentials, including passwords and account information. Any activity conducted through your account—authorized or unauthorized—will be deemed your responsibility.

You agree not to use the platform for any unlawful, fraudulent, or prohibited purposes, or in violation of these Terms and Conditions or applicable laws. As Savetaxs operates from India, you agree to comply with all applicable Indian laws, including those related to data usage and transmission.

You further agree not to use the Savetaxs platform or its services to host, upload, publish, transmit, or share any content or data that:

  • Belongs to another person or entity to which you do not have legal rights;
  • Is defamatory, obscene, pornographic, invasive of privacy, sexually explicit, or harassing in nature;
  • Is harmful to minors or violates child protection laws;
  • Infringes upon intellectual property rights such as copyrights, trademarks, or patents;
  • Violates any applicable law or regulation;
  • Intentionally deceives, misleads, or impersonates any person or entity;
  • Threatens the unity, integrity, security, or sovereignty of India or disturbs public order;
  • Contains viruses, malware, or any other harmful code that could affect system functionality;
  • Is patently false, misleading, or designed to harass or defraud individuals or organizations.

Savetaxs reserves the right to suspend or terminate your access to the platform if any misuse or violation of the above terms is suspected or identified.

19. Anti-Spam Policy

Savetaxs is committed to combating unsolicited bulk emails (spam) and has implemented reasonable technical measures to minimize their receipt and impact. All incoming emails are subject to spam filtering. Any message flagged as spam may be automatically rejected with appropriate notice to the sender. Savetaxs also reserves the right to report any suspicious or malicious spam activities to relevant authorities for necessary action.

20. Links to Third-Party Sites

The Savetaxs platform may contain links to third-party websites or resources that are maintained and controlled independently. Savetaxs does not endorse, verify, or take responsibility for the content, services, or policies of such external sites. Any transactions, services, or communications with third-party providers are solely between you and the respective third party. Savetaxs disclaims all warranties, express or implied, including those relating to merchantability, fitness for purpose, or non-infringement, concerning third-party content or services. Advertisements displayed on the platform are managed by external entities, and Savetaxs is not liable for the accuracy or reliability of such promotions.

21. Notice and Communication

Savetaxs may communicate with you via email, SMS, WhatsApp, phone calls, push notifications, or any other reasonable mode based on the contact information you provide. You consent to receive such communications as part of using our services. If your contact details change (e.g., email, phone number, address), you must notify Savetaxs in writing through the designated format.

All official notices from Savetaxs will be in English. Notices to Savetaxs must be delivered via registered email to support@savetaxs.com or by courier to our registered office address.

Savetaxs does not guarantee the successful delivery or security of electronic communications. We are not responsible for delays, losses, or alterations caused by factors beyond our control. If your mobile number is registered with TRAI’s Do Not Disturb (DND) list, you may not receive communication via SMS or phone. In such cases, you are responsible for deregistering from DND to receive updates and cannot hold Savetaxs liable for missed communications during that period.

22. Call Recording Consent

By speaking with Savetaxs representatives, you consent to call recordings for quality, training, dispute resolution, and service improvement. Recordings may be reviewed by authorized staff and shared with third parties if legally required. All recordings are handled per applicable data protection laws and retained only as long as necessary. They may be used as evidence in case of a dispute and will be securely deleted once no longer needed. We may update this policy and will inform you of any changes.

23. Deletion of Account

You may request to delete your Savetaxs account after completing services. However, by accepting these terms, you allow us to retain your data—including ITR filings and paid service records—as required by law. Once deleted, your account and access to past filings cannot be restored. Data retention and deletion will follow our Privacy Policy and applicable regulations. We recommend saving your records before requesting deletion.