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This document is an electronic record in terms of the Information Technology Act, 2000, and rules made thereunder, as applicable, including the amended provisions relating to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
This document is published in accordance with the provisions of Rule 3(1)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 ("Intermediary Rules") and Rule 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 ("SPDI Rules") framed under the Information Technology Act, 2000 (as amended from time to time), which require the publishing of rules and regulations, privacy policy, and terms of use for access or usage of the www.savetaxs.com platform.
The online platform – www.savetaxs.com ("Website")- is owned and operated by Hornet Dynamics Pvt. Ltd., a private limited company incorporated under the Companies Act, 2013 ("SaveTaxs", "We", "Our", or "Us"). The Website, its sub-domains, mobile applications, and other digital assets operated or maintained by SaveTaxs for delivering its services shall collectively be referred to as the "Platform". The products and services provided by SaveTaxs through the Platform shall be referred to as the "Services".
The terms "Customer", "User", "You", and "Your" refer to any individual or legal entity that uses or avails the Services provided by SaveTaxs through the Platform and shall include both singular and plural references. While our Services are primarily intended for Indian citizens and Indian tax residents, Non-Resident Indians (NRIs) and foreign nationals with Indian income may also avail themselves of our services, as permitted under applicable Indian laws.
At SaveTaxs, the privacy and protection of your data are of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our Platform and Services.
“Personal Information” for this Privacy Policy includes, but is not limited to, your name, contact details (email, phone), address, date of birth, gender, financial or tax-related data, login credentials, IP address, usage data, and other information as may be collected through cookies, forms, and communications.
This Privacy Policy governs the way SaveTaxs collects, uses, stores, and discloses information collected from users. It applies to the Platform and all products and services offered by SaveTaxs.
1. Privacy of Customer Data
At SaveTaxs, we understand the importance of your financial and personal information. We are committed to treating all customer data with the utmost confidentiality and respect. Any information you share with us through our Platform is handled with strict privacy measures and is never disclosed to any external organization without your consent.
We do not share, sell, rent, or disclose your Personal Information to any third-party company, organization, or individual, except as required by law or as explicitly stated in this Privacy Policy. You can trust us to keep your information secure and use it solely for providing the services you opt for.
SaveTaxs adheres to the relevant provisions of Indian law, including the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (SPDI Rules), to ensure the privacy and protection of your Personal and Sensitive Personal Information.
2. Extent of Liability of Savetaxs
Savetaxs takes reasonable steps to protect your Personal Information. However, it is not liable for any loss, misuse, or unauthorized access caused by events beyond its control, including natural disasters, cyber-attacks, system failures, or other Force Majeure events.
3. Information Savetaxs Collects and Uses
You are not required to provide any Personal Information when browsing the Savetaxs platform unless you choose to avail of our services or subscribe to our updates. By using our services, you consent to the collection, storage, and processing of your information as per this Privacy Policy.
Guides and Updates:
If you subscribe to our tax guides or newsletters, we collect your email address to send the content. You can opt out anytime via the “Unsubscribe” link in our emails.
Availing Services:
To avail tax filing, advisory, or related services, we may require information such as your name, contact details, PAN, bank details, Form 16, Form 26AS, Aadhaar, financial data, and other supporting documents. This data is used for service delivery, transaction processing, support, and updates.
Registration:
To access services, users must register by providing an email address, phone number, and password. We use this information for communication, service updates, refund tracking, and compliance notices.
Usage Data and Behaviour:
We may collect technical information, such as your IP address, browser type, and usage behavior, to enhance your experience. We may also record the journey during tax filing solely to understand and to improve user interaction.
Third-party Information:
If you provide us with information about other individuals (e.g., dependents), you confirm you have their consent to do so.
Employer-Facilitated Services:
In case your employer has partnered with us for tax services, we may receive your data directly from them with your consent.
Form Access & Account Credentials:
When required, you authorize Savetaxs to access your Form 16, 26AS, and other related documents in physical or digital format. You may also allow Savetaxs to use your Income Tax portal credentials to provide services and insights.
Use of Information:
Your data is used to deliver services, personalize content, communicate updates, improve our platform, and for legal or fraud-related investigations. We do not sell or rent your data to third parties without your explicit consent.
Data Retention:
We retain your records in accordance with our internal policies and applicable laws to maintain service continuity and legal compliance.
4. Disclosure and Transfer of Personal Information
Savetaxs does not sell, trade, rent, or lease your Personal Information under any circumstances.
We may share aggregate data (without personally identifying information) with trusted third parties for analytical or service improvement purposes.
Strict confidentiality agreements are in place, binding our employees, and any breach will result in disciplinary action. We may engage third-party service providers (e.g., courier partners, payment gateways) who are also contractually bound to maintain the confidentiality of our data.
Savetaxs may share your Personal Information with government or law enforcement agencies if legally required for identity verification, investigation, or compliance purposes. Such disclosures will be made only under proper authority.
We may transfer your data to third-party partners or affiliates when necessary to fulfill a service or legal contract, or with your consent. All such parties are required to follow applicable data protection laws.
In the event of a merger, acquisition, or business restructuring, your data may be transferred to the new entity, which will continue to be bound by this Privacy Policy.
You may opt out of any direct marketing by our group companies or affiliates by notifying us in writing.
5. Confidentiality and Information Security
Savetaxs uses industry-standard security measures to protect your Personal Information, including tax and financial data, from loss, misuse, or unauthorized access. We adhere to strict internal procedures and utilize encryption when transmitting sensitive information. Our security practices align with the ISO/IEC 27001 standards for information security management.
6. Customer Testimonials and Comments
We may display customer testimonials or feedback on our website or social media platforms, which could include Personal Information. Such content is shared only with user consent, either provided directly or publicly.
7. CORRECTNESS OF INCOME TAX RETURN
Savetaxs prepares Your Income Tax Return based on the information provided by You and takes reasonable care to ensure accuracy. However, we do not guarantee the correctness of the return. You are responsible for reviewing it before submission. Savetaxs is not liable for any errors, penalties, or issues arising from incorrect data or technical problems, including bugs or server errors.
7. Cookies
To improve your browsing experience, Savetaxs uses cookies and client IDs. These help store your preferences but do not collect personal data unless you voluntarily provide it. If you share identifiable information, it may be linked to the data stored in cookies.
8. Withdrawal of Consent
You may withdraw your consent at any time by writing to support@savetaxs.com. Upon receiving your request, we will delete or anonymize your Personal Information, as required. We will not retain your account data beyond 180 days from the date you withdraw your consent, as required by applicable regulations.
9. Access to Your Information
You can view and manage your information through the “My Dashboard” section on our platform. For access to any additional data, you may contact us in writing at support@savetaxs.com.
10. Other Terms
Our platform may contain links to third-party websites. Savetaxs is not responsible for the privacy practices or content of such sites. Please review their respective policies before sharing any information.
If you choose to post in public forums, blogs, or message boards provided by Savetaxs, be aware that any information you share may be visible and used by others. We can remove such content upon your written request.
You are responsible for providing accurate tax and income details, including those shown in Form 26AS. Any mismatches must be reported to us. Savetaxs is not liable for inaccuracies caused by incorrect or incomplete information provided by you.
11. Changes to this Privacy Policy
Savetaxs reserves the right to update or modify this Privacy Policy at any time without prior notice. Any changes will take effect immediately upon posting, unless otherwise stated. The latest version will carry a "Last Updated" date.
You are responsible for reviewing this policy periodically. Continued use of our platform after changes are posted constitutes your acceptance of the revised terms. If you disagree with any changes, you may discontinue using our services.
Any disputes related to this Privacy Policy shall be governed by the Arbitration and Conciliation Act, 1996, and shall fall under the jurisdiction of the courts in Jaipur, India.
12. Contacting Us
For any questions, concerns, or grievances related to this Privacy Policy, you may contact our Grievance
We are committed to addressing and resolving your concerns in accordance with applicable laws and prescribed timelines.