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A PAN must be surrendered if you possess more than one PAN. If a business (firm, LLP, company) closes, or for a deceased individual's PAN.
Yes, as per the law, a person/entity can hold only one PAN. Holding multiple PANs can attract a penalty of Rs. 10,000 under Section 272B of the Income Tax Act.
To surrender a duplicate PAN card online, an individual must use the 'request for new PAN card or/and changes or corrections in PAN data' (Form 49A/49AA) on the official NSDL/UTIITSL portal. In the main field, mention the PAN you want to keep. In the specific surrender column, mention the PAN(s) to be cancelled. After that, submit the form, pay the fee, and send documents to the PAN services unit.
You need to provide personal details like name, date of birth, father's name, etc., PAN that you need to retain, duplicate PAN number(s) to surrender, contact details, and identity/address proofs.
PAN surrender letter is a signed letter addressed to your jurisdictional Assessing Officer explaining that more than one PAN was allotted, specifying which PAN is to be retained and which to cancel. This letter is often attached to the form and used mainly for offline/ AO-based surrender.