PAN Card

How to Check PAN Card Status Online?

Hatim Dudhiyawala
Updated on: June 29, 202613 mins Editorial Standards
PAN Card Status

An individual, including NRIs, can track the status of their PAN card using one of the several convenient methods available, generally after a few days of submitting their application. Tracking your PAN status is an easy process that can be done using various ways, regardless of whether you applied online or offline.

It includes checking status via call, SMS, WhatsApp, or through a 15-digit acknowledgment number. Keep reading further to learn the steps to check the PAN card status through various methods. 

Key Takeaways
  • You can track PAN card application status using various methods, including via SMS, call, WhatsApp, or through the main online portals (NSDL or UTIITSL). 
  • Send an SMS with the text "PTNPAN' <15-digit acknowledgment number>" to 57575 or call 020-27218080 for PAN status check. 
  • The 15-digit acknowledgment number or the application number is the most important detail for tracking your PAN application status on NSDL or UTIITSL. 
  • Use the consignment number/tracking number received via email/SMS to track the delivery of your PAN card on the India Post Website. 

How to Check PAN Card Status?

There are multiple easy methods to track PAN card status. It includes customer care, sending an SMS, checking via WhatsApp, etc. You need your acknowledgment number or basic application details to track the status. Here are the methods and steps to track PAN card status:

Tracking PAN Card Status via WhatsApp

Follow the steps below to know your PAN card status via WhatsApp for residents:

  1. Step: Open WhatsApp on your device and send a 'Hi' text to '8096078080'.
  2. Step: You will be asked to consent to receive Emails or SMS from 'Protean eGov Technologies Limited'. Click on 'Yes'.
  3. Step: After that, click on the 'Services' option.
  4. Step: Choose 'Status of Application' from the provided list and click on the 'PAN application' option. 
  5. Step: Enter the 15-digit acknowledgement number of your PAN application. 

Once you complete these steps, the screen will display your PAN card application status. 

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Tracking PAN Card Status via SMS

Follow the steps below to track PAN card application status through SMS for residents:

  1. Step: Open the SMS app on your mobile.
  2. Step: Enter the number '57575'.
  3. Step: Type this message: 'PTNPAN' <space> <15-digit acknowledgement number>" and send it. 

For example, if your acknowledgment number is '078459147356894, ' then type the message - NSDLPAN 078459147356894' and send it to '57575'. 

Tracking PAN Card Status via Call

To check the E-PAN card status through a call for residents, you can call the TIN call centre on the following contact numbers and provide your 15-digit PAN acknowledgment number:

Contact Numbers

  • 08069708080 (Available 24 hours)
  • 020-27218080 (Available from 7:00 am to 11:00 pm on all days)

How to Check PAN Card Status Using Official Portals?

You can even track the PAN card status using the official website of NSDL and UTIITSL. Let's learn the steps to check the PAN card application status using official portals. 

PAN Card Status Check online on the UTI Website

Follow the steps below to know the ePAN card status using the UTI website:

  1. Step: Visit the UTIITSL website. 
  2. Step: Find and click on the 'Track PAN card' tab. 
  3. Step: Fill in the application/ coupon number and date of birth
  4. Step: Click on 'Search' and the screen will display the current status of your PAN card application. 

The process to track the status of the PAN card on the official website for NRIs is the same as for regular residents. 

PAN Status Check online on the NSDL Website 

Follow the steps below to track the PAN card status through the NSDL website:

  1. Step: Go to the official TIN NSDL website/ Protean e-Gov (Formerly NSDL).
  2. Step: From the drop-down menu, choose application type as 'PAN New/Change Request'. 
  3. Step: Select 'Acknowledgment number' and enter it along with the captcha code. 
  4. Step: Click on 'Submit', and the status of your PAN card application will be displayed on the screen. 

Keep in mind that you can track your PAN application status online only after 24 hours of submitting the application. 

Pan Card Application Status Check online on the Income Tax Website

Follow the steps below to track PAN card application status through the Income Tax website:

  1. Step: Go to the income tax website
  2. Step: Enter your PAN number
  3. Step: Fill in your full name, date of birth, and mobile number. 
  4. Step: Click on 'Continue' 
  5. Step: You will receive an 'OTP' on your mobile number. 
  6. Step: Enter the OTP, and the screen will display your current PAN card status. 

Important Information for NRIs: While Track PAN Card Status

Although the PAN card tracking process is mostly the same for residents and NRIs, there are a few differences NRIs should know.

Tracking Method Resident Users NRI Users
WhatsApp Updates Automated responses work normally Responses may be limited for foreign mobile numbers
SMS Alerts SMS updates available on Indian numbers Foreign mobile numbers may not receive SMS alerts
Call Support Toll-free numbers usually work within India International calling issues may occur
Communication Mode SMS and calls are commonly used Email becomes the primary communication channel
PAN Card Delivery Delivered through India Post Usually delivered through an international courier
Processing Time Standard domestic timeline International delivery may take 2–4 weeks

Additional NRI Points to Keep in Mind

  • The mobile number registered during the PAN application affects WhatsApp and SMS updates.
  • NRIs using foreign numbers may experience limited automated tracking support.
  • Manual verification may take longer in some NRI PAN applications.
  • Aadhaar linking is generally not mandatory for NRIs unless they hold an Aadhaar card.

What Details Are Required to Check PAN Status?

You need the following details to track PAN card application status:

  • Application/ Coupon number: It is received after you successfully submit your PAN application through the UTIITSL website. 
  • Acknowledgment number: It is received after you submit your PAN application through the NSDL website. 

How to Check PAN Card Payment Status?

You can even check your payment status after completing your online payment for the PAN application. Here are the steps to consider:

  1. Step: Visit the Protean website. 
  2. Step: Click on 'Services' and choose 'PAN option'. Next, Click on 'Apply Now' 
  3. Step: Scroll down and click on the 'Know Status of Your Credit Card/Debit Card/ Net Banking transactions' for the online application tab. 
  4. Step: Choose the 'Transaction' or 'Acknowledgment number' option and fill in the transaction or acknowledgment number. 
  5. Step: Fill in your last name, first name, middle name, and birth date. 
  6. Step: Click on 'Show Status' and the screen will display the current status of your PAN card application. 

Here are the steps to follow to check the Aadhaar-PAN link status:

  1. Step: Go to the Income Tax e-filing portal,
  2. Step: Under the 'Quick Links' heading, click on the 'Aadhaar Status' option.
  3. Step: Provide your PAN and Aadhaar number and click on the 'View Link Aadhaar status' option. 
  4. Step: The screen will display your PAN-Aadhaar link status. 

Generally, an NRI doesn't need to have an Aadhaar card. However, if an NRI has an Aadhaar card, then either it must be linked or they must link it with their PAN card. 

How to Track e-PAN Card Using Aadhaar?

The e-PAN card is basically a digital version of your PAN card. It ensures the PAN card download instantly after completing your application. You can download it for both fresh applications and update/correction applications. Follow the steps below to check the status of your instant e-PAN card:

  1. Step: Go to the Income Tax e-filing website. 
  2. Step: Under the 'Quick Links' heading, click the 'Instant e-PAN' option. 
  3. Step: Click on the 'Continue' button under the 'Check Status/Download e-PAN' tab. 
  4. Step: Provide your 12-digit Aadhaar number and click on the 'Continue' button. 
  5. Step: You will receive an OTP on your registered mobile number. Enter the OTP in the specified field and click on the 'Continue' button.

The screen will display the current status of your e-PAN card request. 

 Through Mobile App

You can even track your PAN card application status using the mobile app called 'My PAN'. Follow these steps to track your PAN status using the mobile app:

  1. Step: Open the 'MyPAN' app on your mobile. 
  2. Step: Select the 'PAN query' option. 
  3. Step: Click on 'Track your PAN' and enter your application number or PAN number. 

You can now see your PAN card application status on the screen. 

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How to Track PAN Card Delivery Using India Post?

You will receive a message of your PAN card dispatch along with the consignment number via SMS or email, after your application is processed. Follow the steps below to track the delivery status of your PAN card:

  1. Step: Go to the India Post's tracking website. 
  2. Step: Look for the track and trace services option and enter the consignment number in the specified box. 
  3. Step: Fill in the captcha code and click on the 'Search' button. 
  4. Step: The screen will display the real-time updates about the location and current status of your PAN card.

An NRI usually receives their PAN card via international courier. The processing time may vary from 2 to 4 weeks based on the country. 

Final Thoughts 

Tracking your PAN card status is not a complex process, as there are several online options available. It includes SMS, call, WhatsApp, online websites, etc. You can know your PAN card application status in just a few steps, using your acknowledgement number, coupon number, Aadhaar number, name, or date of birth. Ensure that to keep the details on your PAN updated to prevent any delays or rejections. 

Additionally, for expert guidance regarding your PAN card application, connect with Savetaxs. Our experts at Savetaxs carry more than 30 years of combined expereince, ensuring an easy and stress-free process. We have been serving NRIs for more than two decades now, including NRI PAN card service, income tax, tax filing, and much more. Connect with us right away, and don't let the paperwork hold you back from obtaining financial freedom. 

Note: This guide is for information purposes only. The views expressed in this guide are personal and do not constitute the views of Savetaxs. Savetaxs or the author will not be responsible for any direct or indirect loss incurred by the reader for taking any decision based on the information or the contents. It is advisable to consult either a CA, CS, CPA or a professional tax expert from the Savetaxs team, as they are familiar with the current regulations and help you make accurate decisions and maintain accuracy throughout the whole process.

About Author
Hatim Dudhiyawala
Hatim Dudhiyawala Certified Public Accountant (CPA)

Hatim Dudhiyawala is a Certified Public Accountant (CPA) with SaveTaxs and specializes in Indian and NRI taxation. He advises individuals, NRIs, and businesses on income tax filing, capital gains taxation, DTAA benefits, fund repatriation, and tax compliance. With experience in cross-border tax matters, Hatim helps taxpayers understand complex regulations and make informed decisions. Through his articles, he shares practical insights to help readers stay compliant and manage their tax obligations with confidence. See Full Bio

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Frequently Asked Questions

After you have successfully submitted your PAN card application, it will be processed and dispatched within 15–20 working days of application.

It means that your application has been received by the department and is currently under process.

You can check the PAN card status online after 3 days of the acknowledgement number or UTI coupon generation.

You can locate the PAN card acknowledgement number on the PAN acknowledgement slip or PAN acknowledgement form that you will receive when you apply for a new PAN card.

While checking your PAN card status, you will see any one of the following options:

  • Application inwarded: your application is under process
  • Printed: PAN card is ready to be dispatched
  • Dispatched: PAN card has been sent by post to the applicant's address.