PAN Card

How to Check PAN Status on NSDL Portal Online

Hatim Dudhiyawala
Written by Hatim Dudhiyawala
Updated on: May 20, 20268 mins Editorial Standards
NSDL PAN Status

You can check your NSDL PAN status on the Protean (TIN-NSDL) portal using the 15-digit acknowledgment number. It can be found on the printed acknowledgment receipt, confirmation mail from NSDL, or SMS received from NSDL on your registered mobile number. Visit the official NSDL tracking page and enter the 15-digit acknowledgment number and captcha code accurately to check your PAN status.

You can also check your PAN status via phone by calling 020-27218080 or by sending an SMS to 57575 once your application is processed in the system. Compose the SMS as ‘NSDLPAN <15-digit acknowledgment number>’ and send it to 57575.

The processing time for NSDL PAN may vary based on the type of application, the location for dispatch, and other various factors. For a new PAN card, the processing time may vary from 15 to 20 working days. Conversely, for PAN card dispatch from India for NRIs, the processing time may vary from 20 to 25 working days.

Moreover, if you face issues while tracking your PAN status, you can reach out to NSDL PAN customer support. Keep reading further to know more about the process to check the PAN card Application status via the Protean (TIN-NSDL) portal.

Key Takeaways
  • The status update generally becomes available after 48 to 72 hours of submitting the application. 
  • Visit the NSDL portal → enter the 15-digit acknowledgment number → fill in the captcha code → view your NSDL PAN card status online.
  • Give a call on 020-27218080 and provide the acknowledgement number, and the agents will provide you with the NSDL PAN status.
  • Write an SMS with 'NSDLPAN <15-digit acknowledgment number>' and send it to 57575 to know your tin-NSDL PAN status.

What are the Steps to Check PAN Card Status via NSDL?

Steps to Check PAN Card Status via NSDL

Before you start tracking the PAN status, ensure that you have the 15-digit acknowledgement number. It is mandatory to track the PAN status on NSDL, and you will receive it after submitting your PAN application. You can find this number on your printed acknowledgment receipt, confirmation email from Protean (formerly NSDL e-Gov), or SMS received from NSDL on your registered mobile number. Now, once you have the number, follow the steps below to check PAN card status via NSDL:

  • Step 1: Visit the official NSDL PAN website and open the Protean / NSDL PAN tracking page. 
  • Step 2: From the application type dropdown, select the 'PAN - New/Change Request' from the list. 
  • Step 3: Enter your 15-digit acknowledgment number carefully. Ensure that there are no spaces in the number or any missing digits. 
  • Step 4: The screen will display a captcha code. Enter it and click on the 'Submit' button. 
  • Step 5: You can then view your tin-nsdl PAN status on the screen. 

The process of NSDL PAN status check online for NRIs is the same as for residents. It means NRIs can also monitor their PAN application on the same NSDL tracking page by using the same steps. 

How to Track NSDL PAN Status Using Call & SMS?

If you have applied for a PAN card through Protean, you can check the PAN status even by using your phone via a call or SMS:

NSDL PAN Status Using Call & SMS

Track PAN Status Via Phone Call

Follow the steps below to track the status of your PAN card via a phone call:

  • Give a call to the TIN call centre at 020-27218080
  • Ensure to keep your 15-digit acknowledgment number ready
  • Share your acknowledgment number with the customer service representative.
  • The agent will verify the details and provide you with an update on your PAN application. 

Track PAN Status via SMS 

Follow the steps below to track your NSDL PAN application status via SMS after 3 days:

  • Write a new SMS on your mobile.
  • In the message, type NSDLPAN and your 15-digit acknowledgment number.
  • Send this message to 57575
  • You will receive a reply containing your NSDL PAN application status update. 

Follow these steps to NSDL PAN status easily, either via the official website, phone call, or SMS. Remember that an acknowledgment number is mandatory for tracking the PAN application status, so ensure it is kept secure and handy. The processing time for a PAN status may vary based on the application type (new PAN, update, or reprint), the location for physical PAN delivery, and other factors. Let's see the processing time for a PAN card.

What is the Processing Time for NSDL PAN?

The processing time for a PAN card varies based on whether you have applied for a new PAN card, a correction, or even the dispatch address. Here is the processing time for the NSDL PAN card:

  • New PAN card: 15 to 20 working days
  • Aadhaar e-KYC application: 5 to 7 working days
  • Correction or reprint: 15 to 20 working days

For NRIs, the processing time and delivery of the PAN card may vary:

  • Processing and dispatch within India: 20 to 25 working days
  • International delivery: Additional 15 to 30 days based on the country. 

Now, NRIs can even choose e-PAN instead of a physical card. You can receive the e-PAN in your email within 5 to 7 working days, and it is considered fully valid in India. Your status can show various answers, including dispatched, delivered, or under process. Let's see what each PAN card Application status means. 

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What Does Your PAN Status Message Mean?

Your PAN card status message indicates what is happening and what you need to do next. The table below lists the PAN Status and its meaning:

NSDL PAN Status Meaning
Under process at TIN-FC The application has been received and is currently being verified. You are not required to take any action.
Under process at NSDL (Protean) Your PAN application is being processed at the NSDL/Protean centre.
Under process at the Income Tax Department Your PAN number is being allotted by the Income Tax Department
PAN card dispatched PAN card has been printed and dispatched via a courier or post. Use the tracking number received via SMS/email to track the delivery status
PAN card delivered The PAN card has been delivered successfully to your registered address
No record found The acknowledgment number may have been entered incorrectly. If not, the application status has not been updated yet. You must wait for 48 hours and try again.

Depending on the status, you may need to take further steps. However, there are some problems that you may face while checking the status. Let's see some of the common NSDL PAN status problems along with the solution. 

What are Some Common NSDL PAN Status Problems?

The table below lists some of the common problems faced while tracking the NSDL PAN status, along with the solutions:

Problem Solution
No Record Found. It happens when you have entered the wrong acknowledgment number, or you submitted the application within the last 48 hours.
  • Double-check your number and ensure it is entered correctly, and wait two days.
  • If the status still shows the same error, give a call on 020-27218080.
The status is not changing even after so many days
  • Wait for at least 15 working days.
  • In case there is still no update after that, email [email protected] or call the helpline.
Card dispatched but not received
  • Track delivery on indiapost.gov.in by using the consignment number from your SMS.
  • If the card was returned to NSDL, apply for a reprint with the correct address.
  • You can also download your e-PAN to use as an immediate alternative.
Wrong Name or Details on the PAN card
  • Submit a correction request immediately on the NSDL portal by submitting the correct documents.
  • Avoid using the PAN card with incorrect details for any official purpose.

In case you still face issues with PAN status tracking, contact the NSDL support contacts. You can reach out to them via phone or email.

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The Bottom Line

Tracking PAN card Application status via NSDL is an easy task; all you need to know is your 15-digit acknowledgment number. The system is free and provides regular updates regarding your PAN application status. While tracking the status, ensure to use the official NSDL website. Keep your acknowledgment number saved, and for any issues, contact the NSDL customer support. 

Moreover, if you are an NRI seeking assistance for a new PAN card application, seek assistance from an expert at Savetaxs. At Savetaxs, we have an entire team of experts with years of knowledge and expertise with NRI-related issues. Our team can help you with applying for a new PAN, re-printing, updating, or even correcting a PAN. Connect with us right away, and secure your financial identity in India with peace of mind.

Note: This guide is for information purposes only. The views expressed in this guide are personal and do not constitute the views of Savetaxs. Savetaxs or the author will not be responsible for any direct or indirect loss incurred by the reader for taking any decision based on the information or the contents. It is advisable to consult either a CA, CS, CPA or a professional tax expert from the Savetaxs team, as they are familiar with the current regulations and help you make accurate decisions and maintain accuracy throughout the whole process.

About Author
Hatim Dudhiyawala
Hatim Dudhiyawala Certified Public Accountant (CPA)

Hatim Dudhiyawala is a Certified Public Accountant (CPA) with SaveTaxs and specializes in Indian and NRI taxation. He advises individuals, NRIs, and businesses on income tax filing, capital gains taxation, DTAA benefits, fund repatriation, and tax compliance. With experience in cross-border tax matters, Hatim helps taxpayers understand complex regulations and make informed decisions. Through his articles, he shares practical insights to help readers stay compliant and manage their tax obligations with confidence. See Full Bio

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Frequently Asked Questions

Visit the official NSDL tracking page → enter the 15-digit acknowledgment number → fill in the captcha code → view your NSDL PAN application status.

The PAN status or update usually takes 3 to 5 working days to reflect on the NSDL portal after you submit your PAN application initially.

No, an acknowledgement number is mandatory to track the PAN application status.

You can find the PAN acknowledgment number in the confirmation email received from NSDL, review the physical receipt, and check your SMS that contains the acknowledgment details, or contact the NSDL PAN customer support.

No, you cannot use the acknowledgment number to open a bank account.