PAN Card

How to Download a PAN Card Through the UTIITSL Portal

Download a PAN Card Through the UTIITSL

Individuals who have applied for a PAN card using the UTIITSL portal can download an e-PAN from the same portal. The process is easy and requires your PAN number, birth date, and an OTP for verification. If downloaded within 30 days of allotment or confirmation from the IT department, the e-PAN will be free. If downloading after the specified time, a small fee may apply. 

The link for e-PAN download will be sent to your email, and it will remain valid for a limited period. After this period, it may expire, and you will be required to generate a new one. Moreover, in case of loss, damage, or misplacement of the PAN card, you can download a duplicate PAN card. The downloaded e-PAN will be in a password-protected PDF file. Use your date of birth in the DD/MM/YYYY format to open the PDF. Keep reading further to know more about the process to download a PAN card through UTIITSL. 

Key Takeaways
  • An e-PAN can be downloaded from the UTIITSL portal for free if downloaded within 30 days. If not, a small fee may apply. 
  • Visit the download e-PAN card page on the UTIITSL portal → enter the required details→ provide the OTP → recieve the download link via email. 
  • The e-PAN download link remains valid only for a certain period, usually 24 hours, after which it expires, and you are required to generate a new link. 
  • A duplicate PAN card can be applied for if your original PAN card is lost, misplaced, or damaged. 
  • The password to download the e-PAN PDF is the applicant's date of birth in the DD/MM/YYYY format. 

What are the Steps to Download a PAN Card Online from UTIITSL?

Applicants who have applied for a PAN card through the UTIITSL portal can download an e-PAN through the same portal. You can download a new PAN card or an updated PAN card for free within 30 days of PAN card allotment or confirmation from the income tax department. If you fail to download the PAN card within the specified time, you will be charged a fee of ₹8.26.

The NRI PAN card download process is similar to that of an Indian resident. Follow the steps below to download a PAN card online from the UTIITSL portal:

  • Step 1: Visit the official UTITTSL portal and go to the download e-PAN card page.
  • Step 2: Enter your PAN number, birth date, and GSTIN number (if required). Then, fill in the captcha code accurately and click on the 'Submit' button. 
  • Step 3: After that, choose the mode for receiving the OTP from the given options:
    • On email
    • On SMS
    • Both Email and SMS 
  • Step 4: Tick the declaration and click on the 'Get OTP' button. Once you recieve the OTP, enter it and click on the 'Validate' button. 
  • Step 5: Pay the required fees (if applicable). The e-PAN card will be sent to your email ID. 
  • Step 6: Click on the link received in your email to download the e-PAN. 

Keep in mind that the e-PAN card download link will remain valid for a limited period (usually 24 hours). After this time, the link may expire, and you may need to generate a new one. Additionally, remember that downloading the e-PAN alone doesn't guarantee the issuance of a physical card. 

Now, in case you lose, damage, or misplace your PAN card, you have the option to apply for a PAN reprint. Let's see the steps you must follow to download a duplicate PAN card through UTIITSL. 

How to Download a Duplicate PAN Card Through UTIITSL?

There may be situations when you may lose, damage, or misplace the PAN card. However, don't panic, you can apply for a duplicate PAN card through the official portal. Follow the steps below to download a duplicate PAN card through UTIITSL:

  • Step 1: Visit the UTIITSL website and navigate to the reprint PAN card page. 
  • Step 2: Enter the PAN number, date of incorporation/birth, and the captcha code displayed on the screen accurately. Then, click on 'Submit'.
  • Step 3: Select the OTP authentication mode, either via registered mobile number, email ID, or both. After that, complete the verification process. 
  • Step 4: For the dispatch of the duplicate PAN card, review and confirm the address according to your PAN database records.
  • Step 5: Pay the applicable fees online required for the reprint by using the available payment modes. 
  • Step 6: Once you complete the payment successfully, you will receive an acknowledgment receipt. Save the acknowledgment number and use it to track the PAN dispatch status. 

The downloaded e-PAN PDF is password-protected. To open it, you can use your date of birth in the DD/MM/YYYY format. Moreover, NRIs can access the UTIITSL PAN download services easily from outside India. 

While downloading the PAN card, you may encounter some common issues or errors. Let's see what these issues are, along with their solutions. 

What are the Common PAN Card Download Errors and their Solutions?

The table below lists the common errors faced when a person downloads a PAN card online, along with the way to resolve them:

Issue  Solution
Acknowledgement number lost To retrieve the acknowledgement number, you must check your registered email or SMS. Alternatively, you can also download your PAN by using your PAN number or Aadhaar number. 
Wrong password for the e-PAN PDF file Make sure that you are using the correct password format to open the file. It means your birth date in the DD/MM/YYYY format. Ensure to enter the birth date without adding any spaces. 
Not receiving OTP on the registered mobile or email ID  Ensure your mobile number is linked with Aadhaar. If you are not receiving the OTP, check your network signal and SMS blocking settings and retry after some time. If needed, use a different network. 
Showing 'PAN not found.'  Double-check all the PAN and Aadhaar details. In case the PAN was recently generated, wait for 24-48 hours. Moreover, ensure that your PAN is active. 
Expired download link  Generate a new request to download a PAN card, and once you receive the link, download it instantly. Do not use old email links. 

Moreover, if you are still unable to download or view your e-PAN card, you can connect with the PAN card customer care to get assistance. 

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To Conclude

The process to download a PAN card is easy and can be completed within a few minutes via the UTIITSL portal. The e-PAN will be free if you download it within 30 days of its issuance. However, after 30 days, a small fee applies. Also, ensure to keep your Aadhaar-linked mobile number active to receive OTP for verification. 

If you are confused about the PAN reprint, update, or correction process, connect with an expert at Savetaxs. Our team of experts can help you complete the entire PAN application easily and ensure compliance. They will help you select the correct form, verify the documents, and assist with every PAN card-related issue. Connect with us right away and get PAN card assistance for NRIs entirely online. 

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Note: This guide is for information purposes only. The views expressed in this guide are personal and do not constitute the views of Savetaxs. Savetaxs or the author will not be responsible for any direct or indirect loss incurred by the reader for taking any decision based on the information or the contents. It is advisable to consult either a CA, CS, CPA or a professional tax expert from the Savetaxs team, as they are familiar with the current regulations and help you make accurate decisions and maintain accuracy throughout the whole process.

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Frequently Asked Questions

There is no facility to download your PAN card online without using an OTP. You will receive the OTP on your registered mobile number or email, and you need to enter it to download your e-PAN card online.

Ans: The e-PAN card is the digital version (PDF) of your PAN card. You can store it in Digilocker and use it for all your financial and KYC purposes. On the other hand, a physical PAN card is the hard copy of your PAN card. It is delivered to your address via post. You can use it when a physical identity document is required by the banks, financial institutions, or government authorities.

Yes, you can download a PAN card for a minor using their details.

The e-PAN card download link is usually valid for a limited time, usually 24 hours or as specified in the mail. You will receive this link in your email.

No, an Aadhaar card is not mandatory for NRIs to apply for or download a PAN card.