Income Tax Helpline: Customer Care Number and Email ID

The Income Tax department provides dedicated customer care numbers and email IDs to help taxpayers and address any issues. There is a dedicated helpline number for each department to ensure an easy experience.

If you have any questions about e-filing, PAN cards, refunds, or other tax-related matters, you can take the help of the Income Tax customer care service. In this blog, we have listed the official Income Tax customer care numbers, helpline information, and email addresses.

What are the Common Queries Handled by the Income Tax Customer Care?

You can reach out to the Income Tax customer care using any of the following income tax toll-free numbers for assistance with the following types of queries:

• General Questions Regarding Income Tax: For inquiries related to basic tax issues.
• Refunds and Corrections: For inquiries about rectifications, refund statuses, or other issues concerning Income Tax processing.
• TDS and Tax Credits: Questions related to tax credit (Form 26AS), Form 16, and other queries about the TDS statement or the processing of Form 15CA.
• PAN and TAN Concerns: Questions regarding the TAN and PAN application or any required corrections.
• E-Filing Assistance: If you require help with e-filing Income Tax returns, forms, or other related services through the e-filing portal.

List of Income Tax Customer Care Helpline Numbers and Email Addresses

Below is a list of official income tax department helpline numbers and email IDs to connect with when you have any queries:

Income Tax Toll-Free Helpline Numbers

Call these toll-free helpline numbers for the queries as mentioned:

Income Tax Help Desk Email Addresses for Assistance

Here is a list of the email addresses you can use for assistance with the mentioned queries:

Income Tax CPC Helpline Toll-Free Numbers, Working Hours, and Email IDs

What are the SMS Codes for Income Tax?

The Income Tax Department uses income tax SMS codes to send official communications, notifications, and reminders to taxpayers in India. Below are the official SMS codes of the income tax departments:

• SBICMP
• NSDLDP
• UTIPAN
• ITDEPT
• NSDLTN
• INSIGT
• CMCPCI
• ITDEFL
• TDSCPC

Some Things to Remember About IT Helpline

Digital fraud attempts via SMS or email have been on the rise recently. Hence, to address such issues, the income tax department added a pop-up on its official website. It notified every citizen about the income tax toll-free numbers, help desk email addresses, and contact information.

The IT (income tax) department has also implemented several preventive measures to protect taxpayers from phishing emails. It includes Sender Policy Framework, Domain-based Message Authentication, Reporting and Conformance, and Domain Keys Identified Mail. Here are some things you should keep in mind about income tax communications:

• Do not share any information regarding debit cards, credit cards, bank accounts, etc.
• Avoid sharing any kind of sensitive information like passwords or IDs over email or SMS
• When calling the income tax customer care for assistance, keep the related documents ready and handy, such as ITR, Form 16, bank statements, etc.
• The income tax department never asks for any OTP or PIN through SMS or email.

If you receive any suspicious communication (email or SMS) claiming to be from the Income Tax Department, you must verify its authenticity directly with the authorities to avoid being a victim of phishing scams. To address these issues, you can send an email to webmanager@incometax.gov.in or incident@cert-in.org.in.

Final Thoughts

The Income Tax Department has introduced various income tax numbers to help taxpayers with their issues and keep them aware of various details related to tax filing. Taxpayers can dial these contact numbers or write their queries to the specified email addresses and get a solution for the issues.

Additionally, as an NRI, if you are seeking assistance with NRI ITR filing, Savetaxs is the name you can rely on for all your tax needs. We have been helping NRIs in 90+countries with their tax obligation and financial planning. Our experts carry more than 30 years of experience and knowledge in cross-border taxation and NRI tax implications. Connect with us now as we are actively serving our clients 24*7 across all time zones.